Hospitality
Hotels are lodging facilities designed to provide accommodation, dining, and recreational services to patrons. Many hotels also offer meeting facilities for seminars and conferences. Given the diverse range of services and the high volume of guests, hotels face numerous risks and exposures that necessitate comprehensive insurance coverage to protect their operations, property, and reputation.
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Coverage Options
Property Exposure
Hotels have multiple property exposures, particularly from cooking operations. Ensuring appropriate safety equipment, regular inspections, proper alarm systems, and safe storage of flammables is crucial. Compliance with electrical codes and restricting smoking areas are additional measures to reduce risk.
Crime Exposure
Crime risks include employee dishonesty, theft of money and securities, and guest property theft. Implementing stringent procedures for preventing employee theft, conducting thorough background checks, regular deposits of money, and robust security measures for guest rooms and lockboxes are essential. Guest Property coverage provides protection for items in rooms and lock deposit boxes.
Inland Marine Exposure
Inland marine exposures stem from accounts receivable, computers, and valuable papers (guest records). Ensuring duplicates are made and stored off-site for easy restoration is necessary. Hotels may also need coverage for contractors’ equipment, commercial articles floater for cameras and audio-visual equipment, bailees customer coverage for coat checks, fine arts coverage for valuable items, and special floaters for items that go off-site and return.
Occupier’s Liability
High occupier’s liability arises from ensuring adequate exits, maintaining stairways, railings, elevators, and floor coverings in good condition, and meeting all life safety regulations. Regular re-keying of rooms, securing master keys, and maintaining overall premises care are vital. Evaluating services and recreational facilities such as exercise rooms, swimming pools, laundry facilities, gift shops, and personal services like barber and beauty shops for potential exposures is crucial.
Automobile Liability
Automobile liability is significant due to the pickup and delivery of customers. Ensuring drivers have acceptable MVRs, regular vehicle maintenance with records, and reviewing valet and limo service procedures are necessary to mitigate risks.
Workplace Safety Exposure
Workplace safety exposures are high due to cleaning and maintenance operations, which can cause lung, eye, or skin irritations. Common occurrences include slips, falls, lifting injuries, back injuries, hernias, sprains, and strains. Kitchen injury exposure and handling rowdy customers also pose significant risks.
KRGinsure Brokers, Your Coverage Expert
At KRGinsure, we understand the unique challenges and risks faced by hospitality businesses. Our team of experts is dedicated to providing tailored insurance solutions to meet your specific needs. Contact us today to learn more about how we can help protect your business with comprehensive insurance coverage.