Machinery & Equipment, (Repair & Maintenance)
Machinery and equipment repair and maintenance businesses offer a crucial service by ensuring that various types of machinery and equipment are in optimal working condition. These repair facilities can be located in individual shops, home basements or garages, or even within appliance and department stores where the items were originally purchased. The operations may also offer pick-up and delivery services to customers and, in some cases, perform repairs at the client’s premises.
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Coverage Options
Property Insurance
Property exposures depend on the type of item being repaired. Repair services may have exposures to soldering, electrical wiring, and the repair of plastic, metal, or wood cabinets. Flammables and combustibles need to be properly stored in fireproof cabinets or rooms. The theft of high-value items such as high-end purses and other leather goods is a concern, necessitating the implementation of alarms, locks, and other security measures.
Crime Insurance
Crime exposure arises from employee dishonesty and money and securities, especially if repair personnel collect payment at the time of service. Receipt procedures and monitoring must encourage accurate reporting and collection. Off-site work increases the risk of employees taking clients’ property, so background checks should be conducted before permitting any employee to visit clients.
Inland Marine Insurance
Inland marine exposures are from Bailees Customers as the operation will have care, custody, and control of the customers’ goods while being repaired. Customers’ goods can also be exposed to loss if the operation offers pick-up or delivery service. Items should be padded and tied down during transit to prevent damage. Off-site exposures can be high due to the tools, equipment, and supplies carried to and possibly stored at customers’ premises.
Occupiers’ Liability Insurance
Occupiers’ liability exposures at the repair shop can be a concern if customers are permitted in the repair area. Premises need to be maintained in a neat, orderly manner with adequate aisle space. If the operation conducts repairs at the customer’s home or place of business, repairpersons should be trained in proper procedures to prevent premises damage such as fire while working on faulty electrical items. If conducting repairs on any items that use gas or emit fumes, all items must be thoroughly tested to ensure there is no carbon monoxide exposure.
Products Liability Insurance
Products liability exposure is not usually high. However, using faulty components or improperly repaired items can cause electrical problems, resulting in fire or other property damage. Employees should be trained in proper repair procedures. Improper work can nullify warranties and make the responsibility for properly working products fall back on the repair operation. The product liability exposure will increase if reconditioned or used items are sold.
Automobile Liability Insurance
Automobile liability exposure is minor unless the operation offers pick-up and delivery service to its customers or repairs items at the client’s premises. Custom or specially designed equipment may be installed in vehicles. Age, training, experience, and records of the drivers, as well as the age, condition, and maintenance of the vehicles, are all important items to consider. If there is any personal use of vehicles allowed, there should be a clear policy provided regarding family use and other permissive uses of the vehicle.
Workers' Compensation Insurance
Workplace safety exposures arise from electrical shock, eye fatigue, repetitive motion injuries, and burns and splashes during soldering operations. Back, hernia, and other lifting injuries may occur if the repairperson moves heavy items. Off-premises injuries can result from repairpersons travelling to customers’ premises.
KRGinsure Brokers, Your Coverage Expert
At KRGinsure, we understand the unique challenges faced by machinery and equipment repair and maintenance businesses. Our team of experts is dedicated to providing tailored insurance solutions that meet your specific needs. Contact us today to learn more about protecting your business with comprehensive coverage.