KRG Insurance Brokers (Toronto) – Personal Lines

Project Manager, Personal Insurance Services

Position responsibilities will include, but not be limited to:

  • Assist Personal Insurance V.P. in day-to-day coordination of personal insurance operational activities for all branches
  • Monitor, audit and review operations and work with branch managers to improve process and workflows in order meet customer expectations
  • Coordinate and manage special projects and tasks as assigned by V.P.
  • Assist to ensure company standards and procedures are followed by all branch offices
  • Provide suggestions, make recommendations and assist with strategic plan for improvements and increased efficiencies
  • Liaison with corporate IT to ensure systems are fully utilized and any new or improved systems and options are investigated
  • Provide direction, guidance and support to internal teams at all branch offices
  • Help to identify problems in branch operations processes, and assist to resolve them in an timely and efficient manner
  • Follow and maintain standard operating procedures for efficient operations at all branches
  • Help to plan productivity improvement projects and gather information/data to assist with implementation
  • Coordinate and maintain  accurate documentation/procedures for reference purposes, for all branch offices



  • 5+  years Personal Lines Management experience
  • RIBO Licence required
  • Other industry designations such as CAIB, CIP, etc., would be considered an asset



  • Must be a leader and team player with a strong work ethic
  • Have a keen eye for detail, with excellent organizational skills
  • Exceptional interpersonal and communication skills
  • Be proficient in The Agency Manager (TAM) and MS Office products, conducting standard and complex reports for review and analysis
  • Comprehensive Personal Lines product knowledge is necessary


Qualified applicants may submit their resume to:

RRJ Insurance Group Ltd. is an equal opportunity employer and is committed to a workplace reflecting the diversity of the communities it serves.  While we thank all applicants for their interest, only those selected for an interview will be contacted.  If contacted for an interview, please inform us should an accommodation be required.

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